Refund policy

Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at actionvisionpro@gmail.com.
Once your return request is approved, return instructions and the return address (if applicable) will be provided by our team. Please do not send any items back without contacting us first, as unsolicited returns cannot be processed.

For any questions regarding returns, you can always contact us at actionvisionpro@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, including perishable goods, custom or personalized products, and hazardous materials. Sale items and gift cards are non-refundable.

Exchanges

The fastest way to ensure you get the item you want is to return the original item and place a new order once your return is approved.

European Union 14-Day Cooling-Off Period

If the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days without providing a reason, in accordance with EU consumer protection laws.

Refunds

We will notify you once we’ve received and inspected your return. If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at actionvisionpro@gmail.com.